Besoin d'aide?

Start by finding your desired product from our store and "add to cart" via our quick view button or directly within the product webpage. Be wary of making sure to choose the correct variant out of our many options and sizes. Once at the checkout page, simply follow the steps and enter relevant information to fulfil your special order.

No, however creating an account will help you to track your orders, make returns or exchanges, view your purchase history and also manage your delivery and billing addresses.

At Porto Richezze, order cancellations are allowed within 12 hours of placing the order. We aim to fulfil all orders systematically, therefore after the designated period your order will most likely have been fulfilled or directed to fulfil.

All our products are manufactured domestically. At Porto Richezze we aim to offer Italian and British Saville Row inspired tailoring at a competitive price. Due to our unique market positioning, we lose out on some of crucial online website necessities such as free returns. As the company expands, our current goals include opening of physical Porto Richezze locations as well as offering free shipping & returns worldwide.

Delivery details will be provided in your confirmation email. Alternatively, you can manually track your orders at all time here.

Porto Richezze aim to process your order within 2 business days. It is possible due to a high volume of orders that processing times can vary. Shipping delivery is estimated at 5-10 business days to arrive depending on where you are. Overseas deliveries can take anywhere from 7-14 days. Delivery details will be provided in your confirmation email and you will be notified along the way.

Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.

Returns are allowed within 14-days of delivery. Please follow relevant steps to return your product through our Return Policy, or simply contact us at our email.

After receiving the return, our team at Porto Richezze will inspect the products and when approved, a refund will be issued to the customers original payment method. Refunds usually take 5-7 days, however it is strictly related to the customers banking issuer.

Porto Richezze guarantees payment safeguards against potential attacks. We work with Shopify Payments to ensure that all payments gateways are secure and verified. Feel at ease purchasing with us.

Porto Richezze is integrated with Shopify Payments, allowing us to offer all relevant payment methods. We accept all major credit card brands.

Unfortunately, we do not offer C.O.D (Cash On Delivery). As we expand we will be looking into potential services. Follow our socials and newsletter to be up-to-date with all news.